After-sales Service

(1) Warranty of hardware equipment against defective materials for a period of one year, and lifelong maintenance after the due warranty period
(2) Free onsite training is provided, and the training content is illustrated as below:

●the theory, status quo and future of TOP3D REAL-SET

●use and maintenance of the operating system

●3D modeling

●adjustment of parameters of chroma keys

●use and maintenance of hardware equipment and peripheral devices

(3) Offers 24/7 dedicated support
(4) Provides life-cycled software updates in a bid to keep clients on air 24/7
(5)The damaged parts of hardware equipment will be charged at the cost price when the warranty period is due
(6) Professional technicians will visit the clients every 6 months to ensure the best possible working condition of the overall system.

 

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